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Language Translation Services

HealthAlliance of the Hudson Valley is proud to offer comprehensive healthcare translation services for non-English speaking patients, via its Certified Language Interpreter program and the telephone translation services of Cyracom, LLC.

In March of 2012, HealthAlliance announced that it had trained its first two certified staff interpreters through its Certified Language Interpreter program. The program provides face-to-face medical interpretation for patients, and training for more employees is planned starting in April.

The program teaches bilingual staff members about the interpreters’ Code of Ethics while enhancing their knowledge of medical terminology, colloquialisms and dialects.

The interpreter program complements the healthcare translation services provided by Cyracom, which uses a dual-handset phone system to connect non-English speaking patients to a trained medical interpreter in 15 seconds or less, who will then conduct a conversation between the patient and his or her medical provider. If a patient has a medical document written in another language, it can be electronically scanned and submitted to Cyracom for interpretation.

The service is provided free of charge to any HealthAlliance patient and is available in over 150 languages. For more information, please call Brenda Relyea at 845.802.7325.

Locations

Broadway Campus
396 Broadway
Kingston, NY 12401
Phone: 845.331.3131

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Margaretville Hospital
42084 State Highway 28
Margaretville, NY 12455
Phone: 845.568.2631

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Mary's Ave Campus
105 Mary's Avenue
Kingston, NY 12401
Phone: 845.338.2500

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