It is the goal of HealthAlliance of the Hudson Valley to give you the care that is right for your illness and to help you to get well as soon as possible. We are committed to maintaining the rights, dignity and well-being of all patients.
If you have a problem that you cannot resolve with your doctor, nurse or other caregiver, please call the HealthAlliance Office of Patient Advocacy at 845-417-7692.
The Office of Patient Advocacy is the liaison between patients and the hospital in their expressions of praise or concern so that moral, ethical, operational and care standards are upheld on behalf of HealthAlliance patients.
HealthAlliance Office of Patient Advocacy
Kingston, NY 12401
8 a.m. and 4 p.m., Monday through Friday
At other times, you can leave a message or call the hospital operator and ask for the nursing supervisor
If you are not able to resolve any issues through the Office of Patient Advocacy and wish to take further action, please contact:
New York State Department of Health
8:30 a.m. to 4:45 p.m., Monday through Friday
DNV GL Healthcare, national accrediting organization responsible for HealthAlliance Hospital accreditation
New York State Justice Center for the Protection of People With Special Needs
New York State Mental Hygiene Legal Service
845-383-3839 Kingston Office
518-451-8710 Director’s Office
9 a.m. to 5 p.m.