Patient Advocates

It is the goal of HealthAlliance of the Hudson Valley to give you the care that is right for your illness and to help you to get well as soon as possible. We are committed to maintaining the rights, dignity and well-being of all patients.

If you have a problem that you cannot resolve with your doctor, nurse or other caregiver, please call the HealthAlliance Office of Patient Advocacy at 845-417-7692.

The Office of Patient Advocacy is the liaison between patients and the hospital in their expressions of praise or concern so that moral, ethical, operational and care standards are upheld on behalf of HealthAlliance patients.

HealthAlliance Office of Patient Advocacy

396 Broadway
Kingston, NY 12401
patient.advocate@hahv.org
845-417-7692
8 a.m. and 4 p.m., Monday through Friday
At other times, you can leave a message or call the hospital operator and ask for the nursing supervisor

If you are not able to resolve any issues through the Office of Patient Advocacy and wish to take further action, please contact:

New York State Department of Health

800-804-5447
8:30 a.m. to 4:45 p.m., Monday through Friday
http://on.ny.gov/1tOFYeh

DNV GL Healthcare, national accrediting organization responsible for HealthAlliance Hospital accreditation

866-496­9647
513-947-1250 (fax)
24 hours
http://bit.ly/1DxycWa

New York State Justice Center for the Protection of People With Special Needs

855-373-2122
24 hours
http://on.ny.gov/1ArunDu

New York State Mental Hygiene Legal Service

845-383-3839 Kingston Office
518-451-8710 Director’s Office
9 a.m. to 5 p.m.
http://bit.ly/14vHerg