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Investing in YOU

HealthAlliance With WMCHealth: We're Advancing Care. Here.

Dear Neighbor,

We have achieved much since our affiliation last year. The accomplishments range from adding eight expert surgeons in six surgical specialties and three renowned cardiologists who treat a full range of heart and vascular disorders to making significant investment in our employees by increasing their wages and laying the groundwork for the $135 million expansion and transformation of our Kingston campuses.

We’re also happy with our agreement with Empire BlueCross BlueShield, which lets patients in Empire’s network return to all HealthAlliance facilities for all types of care.

We’re now focusing on our plan to expand and develop the healthcare we provide.

Our next big step is construction of the new world-class HealthAlliance Hospital planned for the Mary’s Avenue Campus and the transformation of the Broadway Campus into an innovative, new medical village health and human services hub for the region. The construction on Mary’s Avenue and the transformation on Broadway will usher in a new era of advanced healthcare and wellness, right here in our community.

Make no mistake: We would not be at this point if it were not for HealthAlliance’s membership in the Westchester Medical Center Health Network (WMCHealth). This impressive affiliation, whose first anniversary we celebrated in the spring, was directly responsible for HealthAlliance’s surgical and cardiologic expansion and was key in  New York State’s granting HealthAlliance $88.8 million — the second-highest single award statewide — toward our Kingston construction and transformation plans, which we hope will also be an engine of economic growth in the surrounding community.

All the important progress we’ve made since our association is outlined in the following pages.

For both of us, our goal is for HealthAlliance to serve our community for generations to come. We are pleased the advances we’re investing in will keep HealthAllianceat the top of our field. These advances are a strong demonstration of our joint commitment to delivering the promise of medicine and wellness to everyone who goes to HealthAlliance and WMCHealth for hope and healing.

Thank you for placing your trust in us.

Michael D. Israel
President and CEO
Westchester Medical Center Health Network

David Scarpino
President and CEO
HealthAlliance of the Hudson Valley


HealthAlliance Back in Empire BlueCross BlueShield Network

HealthAlliance of the Hudson Valley, a member of the Westchester Medical Center Health Network (WMCHealth), has rejoined the Empire BlueCross BlueShield health insurance network.

The multiyear agreement, which went into effect Sept. 1, 2017, lets patients covered by Empire BlueCross Blue Shield go to all HealthAlliance facilities for all healthcare services. This means all patients covered by Empire BlueCross Blue Shield are now in network at HealthAlliance Hospital: Broadway Campus and HealthAlliance Hospital: Mary’s Avenue Campus in Kingston and at Margaretville Hospital in Margaretville.

“We couldn’t be happier,” says David Scarpino, President and CEO, HealthAlliance.

“Empire BlueCross BlueShield members can now go to HealthAlliance  to get the great care they expect, with the doctors they trust, in their home county, where they want to get care,” he says.

Scarpino adds, “We look forward to working with WMCHealth to increase our investment in the community by adding more physician specialists, equipping our hospitals with the latest technologies and improving access so we can keep the highest-quality healthcare local for everyone.”

 

Celebrating Our Affiliation

Since March of 2016, HealthAlliance has been a member of the Westchester Medical Center Health Network (WMCHealth), a 10-hospital system in the Hudson Valley, nationally acclaimed for its best practices and multiple specialties. Like all WMCHealth hospitals, HealthAlliance shares access to renowned specialists, expanded services and the latest diagnostic equipment, producing the highest quality care, better patient health and lower healthcare costs. The network also offers increased resources for clinical training and education, leading to even greater knowledge and expertise among our providers.

The WMCHealth affiliation enhances HealthAlliance’s ability to provide the best in quality healthcare, right here in our local community. Our partnership has preserved and strengthened HealthAlliance hospitals as vital assets to the community and is further enabling us to quickly bring more advanced health services to our area.

Together With WMCHealth, We’re Advancing Care. Here.
As our community changes, so do our priorities. HealthAlliance and WMCHealth are adapting to meet the needs of a changing community. Today, our population is older and more culturally diverse than it was 25 years ago. So we’re shifting to ensure we always provide the highest level of care, in a safe, compassionate environment, with sensitivity to the individual needs of our patients and their families. “We’re here to treat the health needs of everyone,” says HealthAlliance President and CEO David Scarpino. “Improving community health is achieved by setting the standard of excellence in clinical care.”

 

Telehealth and Coordinated Care for You

call administratorWhen it’s you or a loved one who needs care, you want to know you’re receiving the best possible care from leading experts in diagnoses and treatments. We at HealthAlliance have supported the region’s medical needs for decades. Now, as part of WMCHealth, we are also connected to foremost specialists across the Hudson Valley via the latest telemedicine technology, providing the most cutting-edge, lifesaving medical care.

Our physicians, nurses and other healthcare professionals are directly connected, 24 hours a day, seven days a week, to WMCHealth’s wide array of medical specialists. These specialists complement — and do not replace — HealthAlliance’s dedicated local healthcare teams. Live video conferencing, data monitoring and the transmission of real-time test results and other health information assist bedside medical professionals with diagnoses and treatments, as well as preparation for transfers, if needed, to Westchester Medical Center in Valhalla, MidHudson Regional Hospital in Poughkeepsie or Good Samaritan Hospital in Suffern.

Telehealth in Kingston
Four specialties of telemedical care are now available at our Kingston HealthAlliance facilities — telestroke, telepsychiatry, teletrauma and teleICU. Plans are also in the works to offer telemedicine for OB-GYN and neonatal care in the Family Birth Place.

Telehealth in Margaretville
Margaretville Hospital patients receive an extra level of interventional care in the Emergency Department via live video consultations with WMCHealth trauma and stroke specialists. The community also benefits from telepsychiatry consultations done for students in public schools in conjunction with in-person therapy sessions. The combined telepsychiatry-therapy program, provided by WMCHealth and HealthAlliance’s Margaretville Hospital, is already helping students in the Margaretville and Roxbury school districts — and will soon also benefit students in Downsville and Andes and perhaps one other Delaware County school district. In-person therapy combined with live video psychiatric sessions is an ideal way for students to receive timely, meaningful help, especially in this area, which has a shortage of mental health professionals.

Coordinated Care and Patient Follow-Up

At HealthAlliance, your care doesn’t end when you’re discharged. We’ve launched a coordinated care program for patients following hospitalization. Personalized phone follow-ups let you ask questions of us and let us know of any changes in your health. The follow-ups also help ensure you have filled your prescriptions and taken your medications properly, have transportation to healthcare appointments, utilize specialty programs (such as for drug and alcohol addiction) if needed, and take advantage of one-stop access to provider specialists, home care services and other assistance.

 

HealthAlliance Facilities: $135 Million New Construction and Renovation

HealthAlliance values the social well-being of the diverse communities we serve — and our bold vision for the next generation of healthcare in Kingston dynamically supports that. Our “Healthy Neighborhood Initiative” is the centerpiece of an envisioned innovation district that will be propelled by a $135 million expansion and transformation of our two HealthAlliance hospital campuses. This major initiative is supported by $88.8 million from New York State.

hospitalOn one side of the district will be our new, walkable “medical village,” at the current Broadway Campus, offering easy access to the finest health and human services. On the other side will be the world-class, technically advanced, enlarged, renovated and remodeled new HealthAlliance Hospital, at the Mary’s Avenue Campus, providing an optimal environment for the highest-quality care.

In the blocks in between will be the best in career and high-tech education — a leading-edge educational and training corridor, developing workforce opportunities in healthcare, wellness and allied professional fields, while also providing comprehensive general education.

The educational corridor currently includes the sustainably built Kingston Center of SUNY Ulster, the pioneering Hudson Valley Pathways Academy P-TECH early college high school and the American Renaissance-period neoclassical Kingston High School, remade and expanded this year with a $138 million price tag.

When added to HealthAlliance’s plans, the combined healthcare and educational infrastructure improvements add up to nearly a $275 million investment — representing Kingston’s largest single economic boost in generations.

And the vision is to enhance the educational corridor even further, with other educational opportunities.

The synergy of a revitalized educational corridor, the new, advanced single HealthAlliance Hospital and the forward-thinking new medical village will, we hope, give rise to a dynamic innovation district. The vision is for leading-edge institutions to cluster there and connect with local startups and incubators to create jobs and develop workforce opportunities in the health sciences and related fields.

The intention is to contribute to Kingston’s emerging renaissance, helping propel the city and surrounding areas to the forefront of tomorrow’s sustainable, inclusive economy, where people love to live and work.

new and improved chart

We're expanding to meet the NEEDS OF THE COMMUNITY.

Medical Village: Medicine, plus a lot more
The medical village will focus on health and well-being, with improved integration among healthcare, social services and related support.

It will also emphasize healthy lifestyles, with potential offerings such as nutrition and cooking classes; a farm stand featuring fresh local fruits and vegetables; education programs about diabetes, hypertension and other conditions; complementary and alternative medicine treatments such as aromatherapy, acupuncture, Chinese herbal medicine, biofeedback and healing touch; exercise and movement classes, including yoga and tai chi; and an infusion of new activities, including retail and restaurants.

The medical village will be a state of-the-art neighborhood center — an innovative focal point for the region’s day-to-day health, wellness and social-care needs. Community members will have access to a broad and creative array of dozens of outpatient programs with one aim: to help people stay healthy and out of the hospital by providing easy access to routine care and services. As the offerings develop, we will also incorporate quality-of-life needs, such as education and training, job seeking, youth entrepreneurship and more. Work to transform the Broadway Campus into the medical village is expected to be completed in 2021.

Medical Simulation Center to provide state-of-the-art medical training
The village’s Medical Simulation Center will be a state-of-the-art medical-training facility for current and future healthcare professionals.

Employee education and certification programs — for medical residents, physicians, nurses and other clinicians, as well as entry-level training for those seeking healthcare careers — will be at the core of the new center. Lifesize high-tech manikins, computerized simulators and fully equipped medical settings will provide safe and regulated environments in which to practice a full range of evaluation and treatment techniques. These could range from learning proper IV insertion or CPR to honing emergency surgical skills and refining other advanced techniques — experiences vital to creating the gold standard in patient care and safety at HealthAlliance. We intend for the center to be aligned with one or more medical schools and health science university programs.

 

Margaretville Hospital

Margaretville Hospital, a member of the Westchester Medical Center Health Network (WMCHealth), is enhancing its services so patients receive the most up-to-date, high-quality and safe healthcare available.

margaretville hospitalThe fully accredited 15-bed critical-access hospital, serving Delaware, Greene, Ulster and Schoharie counties, now integrates WMCHealth’s eHealth telemedicine program into trauma and stroke care in the Emergency Department. This advancement has already shown stunning improvements in patient outcomes. We are also placing eHealth telemedicine in our inpatient rooms to provide extra care and monitoring.

All this is part of our enhancement in the ways we serve the needs of patients requiring emergency care, outpatient care, laboratory testing, medical imaging, physical and occupational therapy, swing bed rehabilitation, respite care, board-certified specialists and wellness education.

The community also benefits from telepsychiatry consultations at the hospital. And as noted on page 3, students benefit from eHealth telepsychiatry combined with
in-person therapy in the Margaretville and Roxbury school districts. Other districts are pending.

Our popular retail pharmacy in the hospital lobby now also offers immunizations and state driver’s license vision tests, with wheelchairs, canes and other durable medical equipment available soon.

 

Mountainside Residential Care Center

This award-winning 82-bed skilled nursing facility has received a five-star rating from Medicare’s “Nursing Home Compare” and five-star ratings each year since 2011 from U.S. News & World Report’s “Best Nursing Homes.”

It was additionally recognized this year with a Women’s Choice Award as a facility women would highly recommend for their loved ones’ long-term care, rehabilitation
and nursing home needs. Moreover, it also earned the American College of Health Care Administrators’ highest leadership honor — the Eli Pick Facility Leadership Award — “for achieving excellence well beyond the Five-Star rating system.”

Mountainside’s 115 clinical, administrative and service staff members work in interdisciplinary teams to ensure the best possible care for each resident. This includes consistent staffing so residents receive care from familiar caregivers (registered nurses, licensed practical nurses, certified nursing assistants) who understand their personal needs and preferences.

The center is licensed by the New York State Department of Health and certified by the Centers for Medicare and Medicaid Services. Every year since 2013, Mountainside has also been recognized by the Human Rights Campaign Foundation as a national “Leader in LGBT Healthcare Equality.”

brochure collage

Did You Know...?

...Each week, during the growing season, a bicycle-driven Mobile Farm Stand delivers fresh produce to HealthAlliance Hospital’s Broadway and Mary’s Avenue campuses, making it easy to chose healthy eating options.

...The art you see brightening our facilities is actually the work of local artists. And the live music you hear in our lobby is promoting healing by making patients feel more at ease.

...We are working with local leaders and residents to increase patient access to quality healthcare and other services so individuals and communities we serve can enjoy positive physical, mental and social well-being.

...We’re working with the City of Kingston’s new Live Well Kingston Commission to make Kingston a better place to walk, bike, eat and play by encouraging healthy lifestyles.

 

Farm stands delivering locally grown produce to HealthAlliance campuses encourage healthy habits

kingston farm projectThe Mobile Farm Stand is operated by the Kingston YMCA Farm Project, an urban agriculture program for young people. Sponsored in part by HealthAlliance, the project delivers fresh fruits and vegetables from a garden behind the Y to multiple Kingston locations, including our Broadway and Mary’s Avenue campuses. The project is one of the ways we’re encouraging healthy habits and building community connections. We also support the Kingston Farmers Market, Saugerties Farmers Market, Woodstock Farm Festival and People’s Place Farm Stand with health information and free blood-pressure screenings.

For more information about our affiliated farmers markets:
Mobile Farm Stand at HealthAlliance . . . kingstonymcafarmproject.org/programs
Kingston Farmers Market . . . . . . . . . . . . . .kingstonfarmersmarket.org
Saugerties Farmers Market . . . . . . . . . . . . saugertiesfarmersmarket.com
Woodstock Farm Festival . . . . . . . . . . . . . .woodstockfarmfestival.org
People’s Place Farm Stand . . . . . . . . . . . . .peoplesplaceuc.org/about-us/programs

Promoting a Culture of Healing
Exchanging the art of medicine for the medicine of art is already a priority for the O+ Festival in Kingston, and we’re working together with Kingston’s thriving artistic community to bring a healing point of view into healthcare.

Local musicians perform in our lobby and in our therapeutic Infusion Center, and the work of local visual artists is on display throughout our facilities.

We have formed solid relationships with clergy members, community organizations such as Family of Woodstock and the Center for Creative Education, and business leaders ready to share the message that HealthAlliance is here to help people lead healthier lives.

 

Nationally recognized. Close to home.

Each of the 10 WMCHealth hospitals has its own strengths. Here are some of the specialties and noteworthy accomplishments of HealthAlliance:

• HealthAlliance’s two campuses in Kingston rank No. 2 and No. 3 best in New York state in preventing hospital-acquired conditions — a key measure of hospital quality, care and safety. – U.S. Centers for Medicare and Medicaid Services

HealthAlliance’s Emergency Department is recognized for having some of the shortest wait times and highest patient-satisfaction scores among hospitals nationwide. The ED provides round-the-clock, state-of-the-art evaluation and treatment to more than 45,000 patients a year, handling virtually any medical emergency. – NRC Health

HealthAlliance is a nationally certified, advanced-level Primary Stroke Center and received the 2016 and 2017 American Heart Association/American Stroke Association’s “Get With the Guidelines® Stroke Gold Plus Performance Achievement Award” for consistent compliance with quality measures.

HealthAlliance is poised to be credentialed as “Baby-Friendly,” a maternity-care best-practice-leadership designation developed by the World Health Organization
and awarded by Baby-Friendly USA. We will be the only mid-Hudson hospital with this distinction.

HealthAlliance’s Center for Orthopedic Specialties includes 23 credentialed surgeons with technical excellence and innovative abilities to solve simple and complex orthopedic problems, including hips, knees, shoulders, elbows, wrists, hands, feet and ankles. Subspecialties include spine disorders, microvascular procedures, nerve repair, regenerative medicine, sports injuries and arthritis treatments.

HealthAlliance’s Center for Vascular Excellence offers comprehensive, advanced diagnostic and therapeutic interventions for complex peripheral vascular disease and its complications. Board-certified specialists include renowned leaders in vascular surgery and minimally invasive endovascular procedures.

HealthAlliance offers comprehensive cancer care and rehabilitation. Our integrated practice brings together a multispecialty treatment team to ensure you get the best
care available. Services ranges from the most advanced diagnosis and treatment at the modern Fern Feldman Anolick Center for Breast Health to integrative therapies,
workshops and support services through the Oncology Support Program at the homelike Herbert H. and Sofia P. Reuner Cancer Support House. The breast health center is designated a Breast Imaging Center of Excellence by the American College of Radiology for earning accreditation in mammography, stereotactic breast biopsy and breast ultrasound (including ultrasound-guided breast biopsies). The center also has a certified breast patient navigator who guides patients through the care system to help ensure timely diagnosis, treatment and support. Our Infusion Center delivers state-of-the-art biologic therapies in a comfortable ambulatory setting with private rooms and reclining chairs.

HealthAlliance received the 2016 “Donate Life Outstanding Hospital Outreach Award” from the Center for Donation & Transplant, our region’s organ-transplant
coordinating group, for extraordinary support of organ and tissue donations and transplants.

 

Expanding Our Surgical Expertise

HealthAlliance seeks to lead the way in improving patient outcomes with leading-edge surgical care. And we’ve expanded the types of surgery we offer so you can now have procedures at HealthAlliance you used to have to travel out of town to get.

Thanks to a new advanced surgical practice, called WMCHealth Physicians at Lake Katrine, at 1561 Ulster Ave. in the Town of Ulster, HealthAlliance adds eight highly respected surgeons to its highly experienced surgical team. These new surgeons dramatically expand HealthAlliance’s ability to offer the safest, most compassionate and most effective clinical care to optimize patient outcomes.

HealthAlliance now offers state-of-the-art, minimally invasive neurosurgery, surgical oncology and thoracic surgery using the latest technology and innovative procedures. Plus, we continue to offer the finest in breast surgery, general surgery and vascular surgery. To provide the very best care, our surgeons regularly collaborate with outstanding specialists throughout the Westchester Medical Center Health Network (WMCHealth).

surgical bios

 

heart and vascular brochure

investing in youKeeping Healthcare Local – Keeping Our Community Strong

Westchester Medical Center Health Network (WMCHealth) and HealthAlliance have always worked diligently to ensure that Hudson Valley residents have access to the finest medical care, as close to home as possible.

Our partnership with WMCHealth has preserved and strengthened HealthAlliance hospitals as vital assets to the community and is further enabling us to quickly begin bringing more advanced health services to our area. Together with WMCHealth, we’re Advancing Care. Here.

We’re Making Long-Term Investments

• WMCHealth plans to invest $133.6 million over the next five years to transform the delivery of healthcare in Ulster County.

• Our investment includes developing a new, state-of-the-art “hospital of the future” at the Mary’s Avenue Campus and creating a vibrant “medical village” at the Broadway Campus.

We’re Keeping Healthcare Local

• We have preserved a full-service community hospital and healthcare services for Kingston and critical access services for Margaretville open and available to provide care for our region today and for the future.

• In anticipation of the developments on the Mary’s Avenue and Broadway campuses, our virtual medical village will bring more care and services to midtown Kingston with dozens of community partners.

• Ulster and Delaware counties now have access to groundbreaking telehealth services to connect patients with advanced care specialists.

We’re Keeping Our Community Stronghospital

• We are recruiting more physicians to work alongside our excellent clinical staff to expand healthcare services locally.

• We have increased wages for all of our staff to ensure they are fairly compensated and able to stay in our community to provide care.

• All of our investments will foster a strong and robust healthcare infrastructure and will serve as an economic driver for our region.

We’re Providing Quality Care Close to Home

HealthAlliance is an integrated healthcare system committed to providing high-quality and compassionate medical care for our patients, their families and our community. We are dedicated to offering a full range of services and medical options, while continually working to improve the quality of care available in our area.

Our multi-campus healthcare system consists of the Mary’s Avenue Campus, Broadway Campus, Margaretville Hospital and Mountainside Residential Care Center, a skilled nursing facility.

Our comprehensive services, programs and technologies are accessible right where you need them — close to home. You can trust that our highly trained and caring staff puts the needs of our patients first.

Keeping Healthcare Local – Keeping Our Community Strong

At HealthAlliance, our physicians, employees and volunteers have worked hard to ensure that high-quality healthcare remains available locally, and we will continue making long-term investments in keeping care local and keeping our communities strong.

HealthAlliance is proud to have served our community for 115 years. Every year, our hospitals provide quality medical care to 70,000 people and provide more than $1.7 million in charity care, a vital aspect of our mission. As Ulster County’s largest employer, HealthAlliance provides for more than 1,900 jobs and $75 million in salaries in the community while supporting local businesses and local organizations.

statistics

We’re Accredited, Certified and Nationally Recognized

accreditation• Exemplary Emergency Department patient care and experience with average “Door to Doc” time of under 15 minutes.

• HealthAlliance hospitals are fully accredited by DNV-GL, a partner for safer healthcare, providing quality-driven accreditation and clinical excellence certifications to America’s hospitals.

• Gold Plus Award/Get with the Guidelines/Stroke from American Heart Association.

• American College of Radiology designated Breast Imaging Center of Excellence.

Need for Fair Reimbursement

reimbursementAs we expand access to healthcare services locally — and invest considerably in our community — we remain challenged by below-market reimbursement rates from Empire BlueCross BlueShield. Beyond that, Empire BlueCross BlueShield’s decision to treat the HealthAlliance Hospitals as “out of network” means many people in our community now have fewer options and will have to travel farther for their care. This negatively impacts thousands of Ulster and Delaware county residents who are insured by Empire BlueCross BlueShield by depriving them of access to care in the community in which they live and work.

All other WMCHealth hospitals are in the Empire BlueCross BlueShield network, including nearby MidHudson Regional Hospital in Poughkeepsie. Just as we have raised pay at our hospitals to fairly compensate our excellent staff, we expect to be reimbursed fairly for the care our staff provides to our patients every day.

We’re Advocating for Youcommunity

WMCHealth is vigorously pursuing a legal remedy to ensure HealthAlliance hospitals are fairly compensated for the quality care our talented staff provides. While HealthAlliance hospitals may remain out of network with Empire BlueCross BlueShield, we have worked tirelessly to ensure that all patients have access to the local care and services they are used to and deserve, including access protected by law to HealthAlliance hospitals.

Choose Your Local Hospital for Emergency Care

If you have an emergency, or need services, rest assured that HealthAlliance is here to provide the care you need and that Empire BlueCross BlueShield must cover all emergency care provided at all HealthAlliance facilities. And should you need care beyond the emergency room, as part of WMCHealth you have access to quality care through MidHudson Regional Hospital in Poughkeepsie and other WMCHealth facilities that we trust.

community investment