Coronavirus Latest Updates

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Coronavirus: Need to Know


Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken necessary steps to protect our patients and workforce as the novel coronavirus (COVID-19) situation evolves.

On this site, you will find the most up-to-date information on our patient and visitor guidelines, as well as details about testing that is being conducted on some of our hospital campuses, by appointment only. In addition, information is available on how to donate supplies or make a contribution to our health network.

Thank you for your support. 


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

 Our Plans for Care

All WMCHealth hospitals and medical practices have long-standing and the most up-to-date protocols in place to respond to infectious diseases. These protocols include, but are not limited to:

  • Strict adherence to care guidelines
  • Protective attire
  • The use of negative-pressure environments to contain airborne pathogens.
  • We routinely train our staff on these protocols and protocol adherence is monitored by infection prevention specialists.

As an added safety precaution, multilingual signs are present at key hospital entry points asking patients and visitors to share their potential for exposures, such as recent travel, symptoms and local exposure

If a patient arrives at a WMCHealth member hospital or medical practice with a suspicion of COVID-19 exposure or if key symptoms are present, the patient will be masked and escorted to an isolated and contained area for additional evaluation and care in cooperation with public health agencies, such as the New York State Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC). 

Our Commitment

WMCHealth is committed to providing a safe and comfortable care environment for patients, their families and our staff at all of our member hospitals and medical practices throughout the Hudson Valley. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments. Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov or CDC.gov for additional information and prevention tips.

Mental Health Hotline:  Call 914.216.7733

The COVID-19 anxiety and research hotline is staffed by trained medical personnel that are available 24 hours a day, seven days a week to provide free confidential telephone counseling services for members of the community and staff experiencing anxiety and depression as a result of the COVID-19 pandemic. 

Updated: January 8, 2021


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

Visitation

Starting Friday, June 4, 2021 the following visitation guidelines are in effect at HealthAlliance Hospitals and Margaretville Hospital to protect the health and safety of our patients and workforce:

  • Each inpatient (or healthcare proxy, if appropriate) is allowed to identify four (4) support people per hospital stay. Each support person must be at least 18 years of age.
  • Visitation will be allowed for two (2) designated support people at a time. There is no time limit during visiting hours of 1 p.m. to 5 p.m.
  • One (1) support person will be able to accompany patients during emergency room care and during intake and discharge for ambulatory surgeries and procedures. One (1) support person may accompany patients to the Infusion Center and should remain in the room with patient.
  • Visitation for immunocompromised patients will require clinician approval.

Upon entrance, each support person will be required to check in at the Welcome Desk to receive a visitor’s badge, be screened for COVID-19 symptoms, possible exposure and recent travel prior to visiting and temperature scanned. Anyone with a temperature of 100°F or higher will not be permitted to
visit. At this time, visitation by people over 70 years of age is cautioned.

Exceptions to the above are allowed for:

  • Pediatric patients
  • Labor and delivery (one birth partner and one doula visitation 24/7)
  • End-of-life and extenuating circumstances visitation
  • Behavioral Health units have visitation guidelines which are provided to patients and families upon admission.

Additionally:

  • All visitors, including designated support people, must be screened for symptoms and recent travel. Any visitor subject to quarantine restrictions for recent travel domestically or abroad, will not be allowed visitation. This includes quarantine orders specific to New York State available at https://coronavirus.health.ny.gov/covid-19-travel-advisory.
  • Visitors should remain in patient rooms at all times and exit the campus when their visitation time or accompaniment is over.
  • All hospital, state and federal guidelines regarding infection control practices must be followed.

For patients’ using personal devices for communication with family and friends: All WMCHealth policies must be adhered to regarding patient photography and recording/videotaping. Any live video streaming between patients and family/friends must be done with the patient’s and WMCHealth approval, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations.

Required Mask Use

For the health and safety of our patients and workforce, all employees must wear procedure masks inside most of our buildings and units that house patients, in addition to other personal protective equipment requirements.

While visitation is extremely limited, all visitors will be issued masks and must wear them while inside our buildings.

Thermal Scanning

We are now using thermal scanning to check all approved visitors for fever. To protect the health and safety of our patients and our workforce, you must also protect your own health to help prevent the spread of the coronavirus (COVID-19).

  • WMCHealth protocols during this time require that all visitors are fever-free for at least 72 hours before entering the hospital.

While a fever is a symptom of COVID-19 – it can also be a symptom of many other illnesses. If you are concerned about your fever, please reach out directly to your primary care physician. We will continue to scan any approved visitors for fever. Once you are fever free for 72 hours and without symptoms of illness, you can return for screening, and then visitation after screening.

 While visitor restrictions are in place there are other methods to facilitate communication:

  • Phone
  • Facetime
  • We are happy to work with your loved one on this. 

Temporary Changes in Outpatient Services

To help prevent the spread of the coronavirus (COVID-19), the Westchester Medical Center Health Network (WMCHealth) is making several temporary changes to our ambulatory and outpatient services to ensure that we are able to care for our patients in a safe and effective care environment in our hospitals and medical practices.

Read Our Update to Elective Ambulatory Services/Ambulatory Procedures/Ambulatory Surgeries

 Read Our Update to Medical Practice Office Visits in Three Counties

WMCHealth’s 10 hospitals, and our emergency departments, are open to care for our patients.  

If you have questions, please call:
HealthAlliance Hospital: Patient Representative Monday – Friday
845.331.3131, ext. 2131 or cell 845.417.7692

HealthAlliance Hospital: Nurse Supervisor Saturday – Sunday
By Dialing 0

Margaretville Hospital: Your Nurse, Anytime 845.586.2631
Thank you for choosing HealthAlliance Hospitals and Margaretville Hospital and entrusting us with your care.

Updated: June 4, 2021


WMCHealth offers both COVID-19 diagnostic and antibody testing at sites in Valhalla, Poughkeepsie, Kingston and Margaretville

 

 

Updated: March 25, 2021


WMCHealth Vaccine Information

WMCHealth is serving as the coordinator for the Hudson Valley Region Hub of New York State’s Regional Vaccine Network.

Updated:  January 6, 2021


WMCHealth Post-COVID-19 Recovery Program

Post-COVID-19 Care for Ongoing Recovery

The Tri-State area has been one of the hardest hit in the nation during the COVID-19 pandemic. Today, an increasing number of people who became ill from the coronavirus continue to deal with issues surrounding their physical, mental and emotional health and quality of life. Sometimes referred to as “post-Covid syndrome” this is a very real health issue. And, it is treatable.

Request an Appointment | Call 1.833.329.0095

Updated: January 6, 2021


Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the CDC.gov for updates and prevention tips.

 Support Our WMCHealth Heroes

Our WMCHealth Heroes are working diligently to serve and protect our patients and workforce as the novel coronavirus (COVID-19) evolves.

Help support our efforts to care for all patients by making a gift to your local hospital.

To Donate Personal Protective Equipment (PPE)

We are appreciative of community members who have connected us to legitimate resources for the following:

  • N95 masks
  • Surgical masks
  • Face shields or goggles
  • Fluid resistant isolation gowns
  • Non-latex (nitrile) gloves

We ask that no one deliver materials directly to our hospitals.

If you are aware of such resources in the community or have materials to donate, please contact us at supplies@wmchealth.org.

Updated:  May 19, 2020