Coronavirus Latest Updates

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Coronavirus: Need to Know

Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken necessary steps to protect our patients and workforce as the novel coronavirus (COVID-19) situation evolves.

On this site, you will find the most up-to-date information on our patient and visitor guidelines, as well as details about testing that is being conducted on some of our hospital campuses, by appointment only. In addition, information is available on how to donate supplies or make a contribution to our health network.

Thank you for your support. 

Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the for updates and prevention tips.

Our Plans for Care

All WMCHealth hospitals and medical practices have long-standing and the most up-to-date protocols in place to respond to infectious diseases. These protocols include, but are not limited to:

  • Strict adherence to care guidelines
  • Protective attire
  • The use of negative-pressure environments to contain airborne pathogens.
  • We routinely train our staff on these protocols and protocol adherence is monitored by infection prevention specialists.

As an added safety precaution, multilingual signs are present at key hospital entry points asking patients and visitors to share their potential for exposures, such as recent travel, symptoms and local exposure

If a patient arrives at a WMCHealth member hospital or medical practice with a suspicion of COVID-19 exposure or if key symptoms are present, the patient will be masked and escorted to an isolated and contained area for additional evaluation and care in cooperation with public health agencies, such as the New York State Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC).

Our Commitment

WMCHealth is committed to providing a safe and comfortable care environment for patients, their families and our staff at all of our member hospitals and medical practices throughout the Hudson Valley. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments. Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov or for additional information and prevention tips.

Mental Health Hotline:  Call 914.216.7733

The COVID-19 anxiety and research hotline is staffed by trained medical personnel that are available 24 hours a day, seven days a week to provide free confidential telephone counseling services for members of the community and staff experiencing anxiety and depression as a result of the COVID-19 pandemic. 

Updated: January 8, 2021


Effective January 6, 2022, visitors will be required to provide proof of full vaccination for COVID-19, visitation to all inpatients is being restricted to two (2) Designated Support People (DSP).  Only one (1) DSP can visit per day.   

Visiting hours are 1 p.m. – 5 p.m. 
Visitors will be required to provide:

  • proof of full vaccination for COVID-19, or
  • a negative COVID-19 molecular or PCR test collected within 5 days prior to the visit.  

People are considered fully vaccinated 2 weeks after they have received:

  • the second dose in a 2-dose series (Pfizer or Moderna), or
  • a single-dose vaccine (Janssen/Johnson & Johnson).  

For those presenting evidence of a negative test, only ‘molecular’ or ‘PCR’ tests will be accepted.  Antigen tests will not be accepted. 

Before receiving their visitor’s badge and gaining access to patient units, DSP’s must:

  • check in with the Welcome Desk upon entrance to provide proof of vaccination or testing, 
  • be screened for COVID-19 symptoms, and possible exposure and recent travel prior to visiting, including quarantine orders specific to New York State or CDC available via

Emergency Room Only

No Visitors will be allowed in the Emergency Room except for the following situations in which one (1) visitor will be allowed:

  • Patients that are less than 22 years old 
  • Patients that are end of life 
  • Patients that require a caregiver to assist with medical history/communication or require a 24-hour sitter from a residence.

In the event that an unexpected end-of-life visit occurs, the requirement for vaccinated status or negative test result will be waived, and appropriate masking shall be performed.

Visitors must:

  • Be at least 18 years of age.
  • Remain at bedside.  Once a visitor leaves the patients room, they must exit the facility.
  • Wear facemasks, as well as any other personal protective equipment deemed necessary by the clinical team and should wash hands frequently.

All hospital, state and federal guidelines regarding infection control practices must be followed. DSP’s who fail to follow these infection control protocols will be asked to leave the facility.

The following exceptions to visitation guidelines are allowed.  These exceptions apply to the number of visitors and hours of visitation.  Vaccination and/or testing requirements as described above remain in effect.

  • Labor and delivery patients are allowed two (2) DSP’s, including a doula if requested, 24 hours per day, throughout labor, delivery, and the postpartum period, including recovery, until discharge to home.  The DSP can be the patient’s spouse, partner, sibling over 18 years of age, parent, or other persons of their choice. 
  • Adult patients with Intellectual and/or Developmental Disabilities and patients with cognitive impairments including dementia, may have one (1) DSP with them 24 hours per day.
  • Patients in imminent end-of-life situations may have two (2) DSP’s with them 24 hours a day.
  • Patients undergoing same day procedures may be accompanied to the facility by (1) DSP until the patient is taken for their procedure at which time the DSP will be asked to leave the facility and return when contacted following completion of the patient’s procedure.
  • Patients with extenuating circumstances are allowed visitation on a case-by-case basis.  These requests should be directed to the patient’s care team or the Nursing Supervisor.
  • Acute Pediatric patients in the emergency room, age 22 and under, are permitted one (1) DSP’s who may remain with the patient during the patient’s ED stay unless clinically not appropriate (e.g., Core 3). For patients presenting for immediate, emergency care, the designated support person (DSP) who accompanies the patient to the Emergency Department will be permitted to be with them for during the patient’s ED stay without proof of vaccination or a negative test result.

Communication Devices

For patients using personal devices for communication with family and friends: All WMCHealth patients must adhere to policies regarding patient photography and recording or videotaping.  Any live video streaming between patients and family/friends require approval by the patient and WMCHealth, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations.

Vaccination and Testing Appointments

If you wish to make an appointment with us for vaccination or COVID-19 PCR testing, please call our COVID-19 Call Center at 914.202.4530.

View our complete COVID-19 response, including information on testing, visitation, donations and services.

Read Our Update to Elective Ambulatory Services/Ambulatory Procedures/Ambulatory Surgeries

Read Our Update to Medical Practice Office Visits in Three Counties

WMCHealth’ s 10 hospitals, and our emergency departments, are open to care for our patients. 

If you have questions, please call:

HealthAlliance Hospital: Patient Representative Monday – Friday
845.331.3131, ext. 2131 or cell 845.417.7692

HealthAlliance Hospital: Nurse Supervisor Saturday – Sunday
By Dialing 0

Margaretville Hospital: Your Nurse, Anytime 845.586.2631

WMCHealth offers both COVID-19 diagnostic and antibody testing at sites in Valhalla, Poughkeepsie, Kingston and Margaretville




Suspension of New Referrals for Monoclonal Antibody Treatment for COVID-19

December 22, 2021

Effective immediately, WMCHealth Network will not accept new referrals for the COVID-19 monoclonal antibody (mAb) treatment. The currently available mAbs are not effective against the predominant SARS-Cov-2 variant, Omicron.

According to the most recent CDC estimates, the Omicron variant now accounts for 92% of new COVID-19 cases in our region.  Studies conducted by the FDA and others have demonstrated that the currently available monoclonal antibodies (mAbs) Bamlanivimab/etesevimab and Casirivimab/imdevimab are ineffective against the Omicron variant.

The mAb Sotrovimab is expected to be effective against the Omicron variant; however, national supplies and New York State allocations are extremely limited.  Once Sotrovimab availability improves, we will resume referrals for mAb therapy.

Prevention remains the method of protection against COVID-19. We strongly recommend that all eligible people age 5 years and over receive COVID-19 vaccine and booster doses, and mask and test when appropriate.

Please contact your primary care provider if you have any questions about COVID-19 prevention or treatment.

We remain committed to providing optimal care to patients in our region and will update this site as soon as more information is available.

Updated: December 22, 2021 

WMCHealth Vaccine Information

WMCHealth is serving as the coordinator for the Hudson Valley Region Hub of New York State’s Regional Vaccine Network.

Updated:  January 6, 2021

WMCHealth Post-COVID-19 Recovery Program

Post-COVID-19 Care for Ongoing Recovery

The Tri-State area has been one of the hardest hit in the nation during the COVID-19 pandemic. Today, an increasing number of people who became ill from the coronavirus continue to deal with issues surrounding their physical, mental and emotional health and quality of life. Sometimes referred to as “post-Covid syndrome” this is a very real health issue. And, it is treatable.

Request an Appointment | Call 1.833.329.0095

Updated: January 6, 2021

Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov for additional information.  You can also visit the for updates and prevention tips.

Support Our WMCHealth Heroes

Our WMCHealth Heroes are working diligently to serve and protect our patients and workforce as the novel coronavirus (COVID-19) evolves.

Help support our efforts to care for all patients by making a gift to your local hospital.

To Donate Personal Protective Equipment (PPE)

We are appreciative of community members who have connected us to legitimate resources for the following:

  • N95 masks
  • Surgical masks
  • Face shields or goggles
  • Fluid resistant isolation gowns
  • Non-latex (nitrile) gloves

We ask that no one deliver materials directly to our hospitals.

If you are aware of such resources in the community or have materials to donate, please contact us at

Updated:  May 19, 2020